Delivery & Shipping Policy

 At Very Lovely People all orders will be allocated a tracking number so that you can track your order all the way to your front door!

All orders are picked, packed & ready for courier collection within 24 hours of receiving the order. Tracking/consignment numbers are emailed to you once the goods have been shipped. Courier collection is Monday to Friday between 9am-2pm AEST

Local Orders - Goods shipped locally within Australia

We Express Ship all of our products to most locations in Australia (*Orders under $100 from WA, NT & TAS are not shipped Free Express, they will be shipped free regular post). But please allow at least 2-4 business days to receive your package. If there are any delays with your order we will keep you informed. Please allow more time for delivery to hard to reach or rural/remote areas.

Orders over $100 - Free Express Shipping within Australia to ALL states

Orders under $100 - Orders to WA, NT & TAS will be shipped free Regurlar Post. Orders to NSW, QLD, VIC & SA will be shipped Free Express Shipping

State         Orders over $100                  Orders under $100             
NSW    Free Express Shipping    Free Express Shipping
QLD Free Express Shipping Free Express Shipping
VIC Free Express Shipping Free Express Shipping
SA Free Express Shipping Free Express Shipping
WA Free Express Shipping Free Shipping
NT Free Express Shipping Free Shipping
TAS Free Express Shipping Free Shipping

 

International Orders - Goods shipped outside of Australia

Flat Fee Shipping - We offer a Flat Fee of $25 to ship any of our products internationally outside of Australia. We use austpost.com.au to ship your order. Please allow 7-14 business days to receive your shipment from the date that you ordered your product, generally international orders are delivered alot quicker though.

Prices are quoted in $AUD - All prices are quoted in Australian dollars (AUD), you have the option to select a different currency which you can find by clicking on the currency symbol ($) at the top right hand side of the screen thenyou can select a different currency. If you a purchasing from outside of Australia your credit card company will calculate the exchange automatically when processing a purchase. 

Express International Shipping - If you require your order Express International via DHL please email hello@verylovelypeople.com and we will respond tou your email within 5 hours with a quote to express ship your order. 

Taxes and Custom Duties - There may be other hold ups if the package is shipped internationally which could be customs & aviation security checks which are outside of our control. Please note that you might be liable for import duties or customs duties on your package and you might have to pay them when your order enters your country (Very Lovely People will not be responsible for paying these duties). Please contact your local customs office for more information.